Replacements
If the product arrived broken or expired, please send us an email at manager@titanprosex.com. We will send you a replacement at no cost to you!
Refunds
The deadline for cancelling an order is 14 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
● By sending us an email: manager@titanprosex.com
We will reimburse you no later than 14 days from the day on which we receive the cancellation. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.